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Got questions?
We got answers.

Frequently asked questions we get about headhunting, payroll, fees, and services.

Employer FAQ

We strive to fill positions as swiftly as possible without compromising quality. Our efficient screening and matching processes ensure that most roles are filled within 5 business days, depending on the complexity of the position and industry specifics. Our extensive network and streamlined processes ensure that we deliver quality candidates without unnecessary delays.

Average turnaround time:

  • Temporary positions: resumes within 1–3 days
  • Permanent positions: resumes within 2–4 days
  • Executive-level positions: resumes within 5–7 days

Our expertise spans across multiple industries, allowing us to serve a diverse range of clients effectively. From technology and finance to healthcare and retail, we tailor our approach to meet the unique demands and dynamics of each sector.

Our clients come from:

  • Technology
  • Healthcare
  • Retail
  • Finance
  • Entertainment
  • Engineering

Our screening process is thorough and designed to ensure a perfect match. It includes pre-employment testing, detailed background checks, and tailored interviews that assess both skills and cultural fit. This comprehensive approach helps us secure only the most qualified candidates for your team.

Pre-employment testing:

  • 350+ personalized tests
  • Cognitive ability tests
  • Language tests
  • Personality tests
  • Programming skills
  • Software skills
  • Situational judgment tests

 

Background checks:

  • Criminal record check
  • Credit check
  • Reference check
  • Employment verification
  • Education verification
  • Credential verification
  • Social media background check

 

Candidate training:

  • AODA compliance
  • Legislative training
  • Architecture & construction
  • IT ops & data professional
  • Cybersecurity & information
  • Software development
  • Creative professionals

Our fee structure is designed to be straightforward and transparent. We only invoice you after the candidate has been employed for 30 days, ensuring you have confidence in your hire before any payment is made. Additionally, our 365-day guarantee provides you with peace of mind to protect your investment.

If the candidate leaves or is terminated within:

  • 90 days: free replacement or 100% credit toward any future placement
  • 180 days: 50% credit toward any future placement
  • 365 days: 25% credit towards any future placement

Yes, we provide payroll services, handling everything from processing payments to managing taxes, benefits administration, and compliance with the latest regulations, all while providing personalized support.

Our dedicated team is always ready to assist with any payroll challenges, ensuring that your financial operations are efficient, accurate, and tailored to your specific business needs. Trust us to take the burden off your shoulders, so you can focus more on growing your business.

Our headhunting success rate is exemplary, standing at 94%. This high percentage reflects our strategic approach, deep market insights, and robust network capabilities that allow us to identify and attract top-tier talent effectively.

We offer ongoing support including onboarding assistance, continuous performance evaluations, and candidate training services to ensure smooth integration and sustained success of our placements within your organization.

Additionally, we stand behind our placements with a robust guarantee — offering a free replacement or money back if the hire isn’t compatible. Tailored support based on your specific feedback is also part of our commitment, allowing us to address any concerns and adjust our services to better meet your needs.

We handle candidate rejections with respect and professionalism. Each candidate receives constructive feedback aimed at aiding their future endeavours. Our process ensures that all candidates feel valued and informed, regardless of the outcome.

Candidate FAQ

Absolutely! We offer expertly crafted resumes highlighting your strengths, achievements, and unique value propositions to potential employers, ensuring your resume stands out using measurable data. Book our resume-building service here.

Our resume-building service includes:

  • A tailored resume design
  • Multiple resume variations (if applying to different industries)
  • 3-day delivery

Visit our Job Portal, fill in the required information and upload your resume. Once submitted, you will be entered into our database, and we will match you with job opportunities that align with your skills and experience.

It has come to our attention that certain individuals are impersonating HireUrge representatives, contacting job seekers via WhatsApp, Facebook, and text messages with fraudulent job offers. These scammers request personal information under the guise of employment opportunities; do not engage with these suspicious messages.

We employ stringent security measures to protect your data and maintain the integrity of our work. It’s important to note that these scam attempts do not result from a data breach within our system.

We never use Facebook or WhatsApp messages for any communication purposes.

How to respond to suspected scams:

  • Do not engage with suspicious texts, Facebook or WhatsApp messages claiming to represent HireUrge
  • Delete suspicious messages and block the sender to safeguard your information
  • If you are unsure of the legitimacy of any messages, please contact support@hireurge.com or speak to a representative using live chat before engaging with the sender.

 

Read the full article about employment scams here.

We partner with companies known for their excellent workplace culture, positive environments, and strong reputations. These companies offer competitive pay and are committed to providing a respectful and supportive work atmosphere. Join our Job Portal to get matched with our growing partners.

We work with companies from:

  • Technology
  • Healthcare
  • Retail
  • Finance
  • Entertainment
  • Engineering

Yes, we always follow up. We value our candidates and ensure that you stay informed throughout the application process. You deserve to be respected and valued, so we provide regular updates and follow-ups to keep you informed about the status of your application.

Applied for a job and haven’t heard back yet? Reach out to us!

Yes, we offer LinkedIn profile building! We maximize your online presence with our LinkedIn Optimization service by refining your profile to highlight your professional journey, ensuring it attracts the right network and opportunities through search engine optimization. Book our LinkedIn Optimization service here.

Our LinkedIn Optimization service includes:

  • Complete profile revamp
  • SEO optimization
  • 3-day delivery

When you join our database by filling out our Job Portal application, you can expect to have a chat with our experts to understand your skills, qualifications, job needs, salary expectations, preferred industry, etc.

We will then match you with job opportunities that align with your requirements. If a suitable job opportunity arises, we will reach out to you to see if you’re interested in interviewing for the position.

We will notify you through phone and email if you get a job. Our team ensures clear and timely communication to keep you informed about the status of your application and any job offers.

Applied for a job and haven’t heard back yet? Reach out to us!

No, there are no fees for candidates getting hired through HireUrge. We do not charge any money for matching you to a job through our job portal or for headhunting based on our client’s needs and requirements